Rizk Terms and Conditions

Welcome to Rizk. These Terms and Conditions govern your use of our website, our games, and all services we provide through https://rizk.com/. By creating an account with us, you agree to be bound by these terms in full. We recommend that you read this document carefully before you register or make a deposit, as it explains your rights and obligations, as well as ours, as the operator of this platform.

Who We Are

Rizk Casino is owned and operated by Zecure Gaming Ltd, a company registered in Malta (C69036, 199 Experience Centre, Ta' Xbiex Seafront, Ta' Xbiex XBX 1027), part of the Betsson Group. We have been offering our gaming services since 2016. We operate under a Malta Gaming Authority sub-licence MGA/CRP/1117/2025/02, issued on 16 October 2025 under the corporate group licence held by Netplay, and we also hold a UK Gambling Commission licence, number 056427, issued 12 February 2020. We are committed to operating a fair, transparent, and responsible gaming environment.

Eligibility and Registration

To create an account with us, you must be at least 18 years old (or the legal age of majority in your jurisdiction, whichever is higher). When you complete Rizk register, you confirm that all information you provide is accurate, current, and complete. We only allow one account per person, household, and IP address. If you attempt to use Rizk casino login credentials that do not belong to you, we reserve the right to suspend or close your account immediately.

• We require you to provide a valid email address, date of birth, and residential address during registration
• We may request additional identity documents at any stage to verify your account
• We restrict access to players from certain jurisdictions, as detailed below

Restricted Territories

We do not accept players from the United States of America and its territories, or from numerous other restricted jurisdictions, including but not limited to the United Kingdom's excluded regions, Ontario and Alberta in Canada, Schleswig-Holstein in Germany, and a long list of other countries specified in our full compliance documentation. If you access our services from a restricted territory, we reserve the right to void your account, withhold winnings, and cancel any pending withdrawals.

Account Verification

We follow strict Know Your Customer (KYC) and anti-money laundering (AML) procedures. Before we process your first withdrawal, we may ask you to verify your identity, address, and payment method. We reserve the right to request this documentation at any time, and we will not release funds until verification is complete.

Deposits and Withdrawals

We accept a range of payment methods, including Visa, Mastercard, Apple Pay, Interac, Trustly, Euteller, Instant Bank, Bank Transfer, Neteller, Skrill, MuchBetter, LuxonPay, and Paysafecard. The minimum Rizk deposit is 10 EUR for most countries and methods (10 CAD via LuxonPay, Visa, Mastercard, Paysafecard, and Interac, or 13 CAD via MuchBetter). Our minimum Rizk withdrawal is 20 EUR (varying by method in CAD). We process most withdrawal requests within 24 hours, though the actual cash-out time depends on the method you choose: MuchBetter, LuxonPay, and Interac are instant; Neteller and Skrill take 15 minutes to 24 hours; Trustly is typically immediate; and bank transfers or card withdrawals may take up to 10 banking days.

We require that each deposit be wagered at least once in full before you may withdraw it. Please note that Paysafecard deposits can only be withdrawn via Bank Transfer, and Apple Pay is available for deposits only.

Bonuses and Promotions

We offer a range of promotional offers to reward our players. Our welcome package includes a 100% match up to 100 EUR plus 100 Free Spins on your first deposit, selected at sign-up. Any Rizk bonus code or Rizk promo code applied to your account is subject to specific terms, including a 45x wagering requirement on the bonus amount, a 30-day expiry, and a maximum bet of 5 EUR while wagering. We do not currently offer a Rizk no deposit bonus, and we advise players to be cautious of any third-party website claiming to provide a Rizk casino no deposit bonus or free spins bonus codes for Rizk casino, as such offers are not authorised by us.

Contribution rates toward wagering vary by game type: slots contribute 100%, table games 10%, live casino games 15% (with some exceptions such as Mega Wheel at 50%), and video poker 0%. Our Sports Welcome Offer provides 100% up to 100 EUR on your first sports deposit, subject to 8x wagering at odds of 1.80 or higher within 30 days. We also run ongoing promotions such as Rizk Races, Rizk Raffles, Cashback Chip, and Win-Win Chip, each with their own qualifying conditions detailed on our promotions pages. We reserve the right to amend, withdraw, or update any Rizk casino bonus, including bonus codes for existing players, at our sole discretion.

Our Loyalty Program

Through our Wheel of Rizk loyalty program, your real-money play fills the Power Bar, and once full, you can spin the wheel from the Rewards section. Every level-up unlocks additional rewards, including Extra Wheels, Super Wheels, and Mega Wheels at set intervals. All Wheel of Rizk rewards are wager-free, including real cash, free spins, and cashback, and they must be claimed within 7 days of levelling up.

Games and Software

We provide access to nearly 2,000 games, including Rizk slots, table games, video poker, and Rizk live casino titles powered by providers such as Evolution, Pragmatic Play Live, and Authentic Gaming. Our exclusive titles, Rizk Bonanza and Gates of Rizk, are available only on our platform. We also offer sports betting and live betting across a wide range of disciplines. All games are provided by licensed, audited third-party providers, and we do not guarantee uninterrupted access to any specific title at all times.

Rizk Casino App

We offer a fully optimised Rizk app experience that runs directly through your mobile browser, meaning there is no separate download required for the Rizk casino app for Android or iOS. You can access your Rizk casino app login using the same credentials as your desktop account, and all game libraries, bonuses, and payment methods remain fully synced across devices.

Responsible Gaming

We are committed to promoting responsible gaming. We provide tools such as deposit limits, loss limits, session reminders, time-outs, and self-exclusion options. If you feel your gambling is becoming a concern, we encourage you to contact our support team or visit our Responsible Gaming page for further guidance and external resources.

Affiliate Program

We operate a Rizk casino affiliate program for partners interested in promoting our brand. Affiliates must comply with our marketing guidelines, and we reserve the right to terminate any affiliate partnership found to be in breach of our advertising standards or applicable gambling regulations.

Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes in our services, regulatory requirements, or business practices. We will notify you of material changes through our website or via email, and your continued use of our services after such changes constitutes your acceptance of the revised terms.

Contact Us

If you have any questions about these terms, our services, or your account, our support team is available 24/7 via LiveChat, with a typical response time of around 30 seconds. You can also reach us by email at support-en@rizk.com or support@rizk.com. For unresolved complaints, please contact our management team at csmanagement@rizk.com.